Refund Policy
At LAST LVT, we are committed to providing our customers with high-quality luxury vinyl flooring products and exceptional customer service. We stand behind the quality of our products and want our customers to be completely satisfied with their purchases.
If for any reason you are not satisfied with your purchase, we offer a 30-day money-back guarantee. If you decide to return your product within 30 days of purchase, please follow the instructions below:
Contact our customer service team at [contact email/phone number] to initiate the return process. Please provide your order number and the reason for the return.
Our customer service team will provide you with a return authorization number and instructions for returning the product.
Once we receive the returned product and confirm its condition, we will issue a refund for the purchase price of the product, minus any shipping or handling fees.
Please note that the returned product must be in its original packaging and in new, unused condition. We reserve the right to deny any returns that do not meet these conditions.
If you receive a defective or damaged product, please contact our customer service team immediately to initiate a return or exchange. We will cover any shipping or handling fees associated with returning a defective or damaged product.
We are committed to providing our customers with the best possible shopping experience, and we will do everything we can to ensure your satisfaction. If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer service team.
